Nashville received 4,473 pothole repair requests in 2025, with most reports coming in between February and April, according to hubNashville data.
That timing isn’t a coincidence — it’s a stretch transportation officials often call “pothole season.” Repeated freeze-thaw cycles allow moisture to seep into cracks in the pavement, where it freezes, expands, and weakens the road surface. When temperatures rise again, the pavement can break apart, leaving potholes behind.
If you spot a pothole, how you report it depends on who maintains the road.
Metro-maintained streets
Most neighborhood streets and Metro roads can be reported by calling 311 or through hubNashville’s online portal, where you can track the status of your request.
State-maintained roads and highways
Interstates, state routes, and some major corridors fall under TDOT’s responsibility and should be reported directly to the state. Drivers whose vehicles are damaged by potholes on state routes may be eligible to file a claim with the Tennessee Department of Treasury, which reviews cases individually.
